Support



Contact Us

Shimano American Fish Customers
Phone# 1-800-274-4626
Email: fishsitefeedback@shimano.com
Address: One Holland, Irvine, CA 92618


Team Shimano (Shimano/Pearl Izumi) USA Customers
Phone# 1-800-423-2420
Email: bikeupdate@shimano.com
Hard Goods: One Holland, Irvine, CA 92618
Soft Goods: 101 S Taylor Avenue, Louisville, CO 80027


Shimano Canada Fish Customers
Phone# 1-866-877-7530
Email: fishsitefeedback@shimano.com
Address: 427 Pido Road, Peterborough, Ontario K9J 6X7 Canada


Team Shimano Canada Bike Customers
Phone# 1-877-377-5211
Email:
Address: 427 Pido Road, Peterborough, Ontario K9J 6X7 Canada

As always your inside sales team will be able to assist you with any questions.

**Soft Goods (including Shimano Shoes) tech support is provided 7am - 6pm PST.

**Hard Good (including Wheels, Pedals, and PRO) tech support is provided 7am - 6pm PST.